maniaqrzep
Lurker
After downloading the file(about 102 MB) I receive this message:We determined that your phone may be running a modified version of its system software . For your protection,we cannot update your phone.Please revert your phone to the official HTC system software to update your phone. ...
I done these works:1-Check with the root checker program and the result was:my phone is not rooted.
2- I reset my phone(reset factory) and trying for updating.Result was negative I again receive the error message. 3-I guided by support chat for turning off my phone and turning on when pressing down volume:result was ok and all things was ok. I don't knwo what is the problem? and what is the meaning of 'revert to official htc system software'.Also my phone is new(about 30 days ago) and I have not any root program and etc... . And how can I revert to official htc system? Please help me.
I done these works:1-Check with the root checker program and the result was:my phone is not rooted.
2- I reset my phone(reset factory) and trying for updating.Result was negative I again receive the error message. 3-I guided by support chat for turning off my phone and turning on when pressing down volume:result was ok and all things was ok. I don't knwo what is the problem? and what is the meaning of 'revert to official htc system software'.Also my phone is new(about 30 days ago) and I have not any root program and etc... . And how can I revert to official htc system? Please help me.