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not able to access data - broken display and screen

ahmad9

Lurker
I have samsung alpha series mobile 2016/2017 model
it has broken display + blank screen

tried everything like AirDroid , Dr.android softwares but not able to access internal memory
 
You won't be able to either, unfortunately.

What was the exact model? Some devices allowed you to plug them into an external display via an adaptor so if you can do that, you may be able to access/backup what you need.
 
That's from 2014, I can't see anything about a 2016 model on gsmarena, is it the Galaxy A5 2016per chance? That's the closest I could match it to.

Anyway something like this might allow you to plug it in to an external monitor so you can see what's supposed to be on the screen.

I'm guessing there's a bit of physical damage on the screen itself or is it just not displaying anything?
 
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