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Help Not able to Reboot Moto E

Hi All,

I am using MotoE from past few months, yesterday phone was struct so i restarted it, From then i am getting only "M" symbol after that i am not able to go in,

I tried following steps to re boot

- I hold down button and start button i got black with few options like "Normal", "Recovery", "Factory" and other.

- I tried all the three options to restart.

- When i tried Normal and Factory i got nothing new getting the same "M" screen. But when i tried "Recovery" i got a different screen with Android guy lying with Error symbol.

After that i followed the following steps, I clicked on the UP button and the START button but i am not getting the other black Screen (I came to know from google). If i hold for long time it is taking to the old screen, What can i do. Can any one help me out.


Regards
 
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