Help Note 8 Overheating

[MRib]

Hey guys,
I recently bought the 64gb galaxy note 8 (pre-ordered it) model number SM-N950F/DS. After about 2-3 weeks of use, I noticed that my phone gets very hot under heavy use and also overheats sometimes. Before this, I used the galaxy s7 edge and it never overheated on me... although I am using the note 8 heavier. The phone first overheated when i was using mobile hotspot with 4G+ and recording a hyperlapse while at the same time charging the phone with a QC 3.0 charger (it gave a "phone is too hot to use camera" warning). I record a lot of time-lapses and this has happened to me 2-3 times after about 1-2 hrs of use. Other than that, the phone also overheats when using VR on mobile data. Since my house has pretty crap wifi, I tend to use my mobile data when using the gear VR and it overheats after about 20 minutes of use (overheat warning again) and it quits the VR program. This is extremely annoying as it limits me to using VR for only 15-20 minutes before it becomes unusable. I don't even have anything else on! No location, no wifi, hotspot and not even charging. The gear VR has a charging port on it and god knows how long it would last if I used it.

My question is if any of you who use the Note 8 or s8 have the same problem. Is my device faulty or is it just crap heat management on Samsung's part? Should i send my phone in for warranty repair?

Thanks for the help!

 

[SrS27a]

I have never had the note 8 before so I have no idea. But one thing I would like to ask you is that is your battery draining faster than you expect? Or does it seem fine? Another thing is that have you overclocked your CPU at all? That could be causing the problem. Oh and one more thing what apps do you mostly use one of them might be causing the overheating issue you mentioned. Could you answer me one of these questions so I can help you out better?

 

[GamerCore]

Any one of those things you're doing on your phone would cause your phone to heat up by themselves, and you're doing all of them at the same time. I've actually gotten the warning after shooting 4K for awhile, so what you're experiencing is totally normal. The phone's fine.

 

[marctronixx]

Its possible after last years fiasco with battery issues, Samsung have made temp warnings more conservative and alert you a bit earlier so you can reduce the workload on the phone.

Still, i think the phone is totally fine and operating within its specified parameters.

If it wasn’t operating as normal and things got a built too toasty inside, you may have an exploding device, so as others have said thus far, your phone is doing its job.

 

[jcp1426]

Has anyone had problems with the phone heating and shutting off? It was about 40% charged, I got it out of my pocket and it was almost to hot to hold and the red led was flashing and the phone wouldn't turn on. It took about 30 minutes to cool down, then I plugged it in because it was totally dead. Anyone else experience this?

 

[The_Chief]

Nope. I charge mine on the fast wireless charging stand all night and rock it all day. Unless you are streaming two videos and crunching serious numbers in the background, I can't imagine it getting that hot. The only exception may be a long drive, you're navigating with it and it's on the dash, in the sun. Contact Samsung support: you probably need a warranty replacement.