Help Note4 Screen Rotation and Pedometer not working

[JR_12387]

Hi All,

Today, I dropped by note4 from about 2 feet off the ground (while sitting) and it landed on the top edge. It's in a case a didn't suffer any external damage; however, now the screen rotation feature and pedometer are not working. I ensured that screen rotation was enabled and the pedometer was not paused.

There have been no other issues or updates that I can tell. Has anyone else experienced this or know of solution?

Thank you in advance!

- JR

 

[JR_12387]

Ha, so I literally just smacked the back on my phone and it corrected the problem. I guess the shock must've affected the accelrometer/gyro but it's work now incase anyone else faces this? Note: I only did after trying restart, pulling out the battery and all the other typical restart methods, etc.