Hi
A few days ago I manually switched off notifications for messages in several apps: Facebook Messenger, Facebook Pages Manager, WhatsApp and the stock SMS app. This was only necessary for a short period of time and after that I turned those notifications back on.
However, sometning went wrong apparently, since I'm no longer getting notification sounds for these apps. The notification appears in the bar, but with no sound. I checked all possible notification settings and everything is turned on. Also, I'm getting normal notifications with sounds for all other apps.
I tried reinstalling WhatsApp, but the problem persisted even after that. What can I do to fix this problem? When I go to notification settings of either of these apps, at the bottom I can see the text "1 category deleted". I did some googling and I found out that this means that Android automatically deleted some notification categories - this is a feature intended to prevent spamming. However, in my case I think that Android is wrongly detecting those categories as spam and deleting them automatically, which is why I'm getting no sound.
I have Sony Xperia L3 with Android Oreo.
A few days ago I manually switched off notifications for messages in several apps: Facebook Messenger, Facebook Pages Manager, WhatsApp and the stock SMS app. This was only necessary for a short period of time and after that I turned those notifications back on.
However, sometning went wrong apparently, since I'm no longer getting notification sounds for these apps. The notification appears in the bar, but with no sound. I checked all possible notification settings and everything is turned on. Also, I'm getting normal notifications with sounds for all other apps.
I tried reinstalling WhatsApp, but the problem persisted even after that. What can I do to fix this problem? When I go to notification settings of either of these apps, at the bottom I can see the text "1 category deleted". I did some googling and I found out that this means that Android automatically deleted some notification categories - this is a feature intended to prevent spamming. However, in my case I think that Android is wrongly detecting those categories as spam and deleting them automatically, which is why I'm getting no sound.
I have Sony Xperia L3 with Android Oreo.