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Help [OFFICIAL] Samsung Note 8 FAQ

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admyrick

 
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Currently, the Galaxy Note 8 comes in four different color options - Midnight Black, Orchid Gray, Maple Gold, and Deep Sea Blue. The first two options are available in the US market, while Maple Gold is only available in the UK and Australia. Deep Sea Blue seems to be the toughest one to get ahold of as it is only available in Korea.

Read more here: Which Samsung Galaxy Note 8 color do you like best?
 
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The Galaxy Note 8 comes equipped with dual rear cameras, with the main telephoto sensor measuring in at 12MP with auto-focus, and the wide-angle lens featuring a Dual Pixel 12MP sensor with auto-focus. Both of these sensors feature Optical Image Stabilization, making it the first smartphone to feature a dual-camera system with OIS.

The telephoto sensor allows users to zoom in up to 2X, before defaulting to the digital zoom range of 10X. The rear sensors are also capable of recording 4K video at 30fps, 1080p at 30fps or 60 fps, or 720p at 30 fps.

As for the front-facing camera, Samsung has included an 8MP sensor with an f1.7 aperture along with selective focus.
 
Many more smartphone manufacturers are beginning to make their devices waterproof, a move away from the old days of just water resistance. The Galaxy Note 8 is no different as it features an IP68 water rating. This means that you can submerge the device in up to 5 feet of water for up to 30 minutes before any disaster will occur.

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Unfortunately over the last few years, OEM's have been moving away from including an IR blaster on their devices, and Samsung has been following that trend. Due to that, the Samsung Galaxy Note 8 does not include an IR blaster.
 
Like the Galaxy S8 and S8 Plus, Samsung opted to use USB Type-C charging for the Galaxy Note 8. This allows for faster file transfer, along with faster charging speeds.
 
Here in the US, Samsung only released the Galaxy Note 8 with a single SIM card slot, which is also used to house the microSD card. However, the international variant comes equipped with Dual-SIM slot capabilities with one standard nano SIM slot and a Hybrid slot which allows you to use either a microSD card or nano SIM card.

The model number for the US version is SM-N950 and the dual-SIM variant features a model number of SM-N950FDS.
 
Here are the full specs for the Samsung Galaxy Note 8:
  • Screen: 6.3-inch screen
    • 1440 x 2960 resolution
    • 18.5:9 aspect ratio
  • Physical Size: 162.5mm x 74.6mm and 8.6mm
  • Weight: 195g
  • Processor: Qualcomm Snapdragon 835 in US, Exynos 8895 for International
  • Storage: 64GB internal storage with microSD slot
  • Memory: 6GB of RAM
  • Camera: Dual 12MP sensors with OIS, one wide angle one telephoto
  • Battery: 3,300mAh rechargeable by USB-C connection
  • Colors: Midnight Black, Maple Gold, Orchid Grey, Deep Blue Sea
  • Extras: S Pen, Iris Scanner
 
The Galaxy Note 8 ships with 64GB of base storage, with a 128GB and 256GB option available in select markets. However, there is an option to use a microSD card which can be inserted in the dedicated slot in the SIM tray. The Galaxy Note 8 is capable of holding up to a 256GB microSD card, bringing the total possible storage to either 320GB, 384GB, or 512GB, depending on which model you own.

Here are some great options to expand the storage on your Galaxy Note 8:

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Here's everything that comes in the box with the Galaxy Note 8:

  • SIM Removal Tool
  • AKG Headphones
  • Adaptive Fast Charger
  • USB Type-C charging cable
  • USB Type-C to Type-A Adapter
  • MicroUSB to USB Type-C Adapter
  • Replacement stylus tips
  • Stylus tip removal tool
  • The Galaxy Note 8 (obviously)
 
Although Samsung has included its Always-On Display functionality, there are still times where you would want to see a notification light to let you know when things are coming through your phone. Thankfully, the Galaxy Note 8 features a notification LED which is placed on the top bezel next to the iris scanner.

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As was the case with the Galaxy S8, Samsung removed the home button altogether in favor of its new Infinity Display. However, to compensate, there is a a section of the display near the bottom which is pressure sensitive. This area allows you to either activate the device to unlock it, or quickly return home from within any app. This can even be accessed if you have your navigation buttons set to automatically hide.

As for the fingerprint scanner, Samsung made the controversial move to the rear of the device, placing the fingerprint scanner in line with the camera module.
 
In case something goes awry with your Galaxy Note 8, you should know how to hard reset the device. This will wipe everything on the device, so be sure to keep everything backed up beforehand. Ensuring everything is backed up will allow you to recover images, messages, and more in the case that you lose everything.

The first method we're taking a look at is using the Factory Data Reset option in the Settings:
  1. Open Settings
  2. Scroll to General Managment
  3. Select Reset -> Factory data reset
  4. Tap Reset
  5. Tap Delete All*
Once you have selected "Delete All" you will be prompted to enter your Google and Samsung login credentials before successfully being able to wipe the device.

In the case where you cannot access the Settings on your Note 8, here is how you can reset the device by using the hardware keys:
  1. Turn the device off (if possible)
  2. Hold the Bixby and Volume Up keys, then press and hold the power button
  3. An Android Mascot image should appear which states that you're "installing system update"
  4. After complete, the Android System Recovery menu will appear
  5. Use the Volume Down key to navigate and select "Wipe Data/Factory Reset" using the Power button
  6. Press the Volume Down button to select "Yes" and press the Power button
  7. Once the reset is complete, press the Power button to select "Reboot system now"
  8. Your phone will reboot and will require you to set up as a new phone
 
As with every Galaxy Note device before, the Galaxy Note 8 comes equipped with an S Pen which can be holstered on the bottom of the device for easy access. Here are the specs and apps that can take advantage of the S Pen:

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The Galaxy Note 8 is covered by Samsung's Standard Limited Warranty, which includes the phone, battery, and accessories against manufacturer's defects for 1 year from the date of purchase.

Full warranty information for the Galaxy Note 8 can be found inside Settings > About phone > Legal information > Samsung legal > Warranty (English or Spanish) or on Samsung's legal page here.

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The Galaxy Note 8 is one of the first Android devices to feature an iris scanner for securing and unlocking the phone. It's more secure than the face unlock feature, but isn't quite as fast as unlocking your device. If that's worth the trade-off, here's how you can set up the iris scanner on the Galaxy Note 8:
  1. Open the Settings app
  2. Tap on Lock screen and security
  3. Tap on Iris Scanner and confirm lock method
  4. Agree to Disclaimer
  5. Read the onscreen directions and tap Continue
  6. Position your eyes in the circles shown on the display
  7. Wait until the 0% reaches 100%
  8. Read the tips (or Skip)
  9. Choose between Face unlock or Iris unlock (you can only use one or the other)
Things to keep in mind when using the iris scanner on the device:
  • To protect your eyes, keep the phone at least 8 inches away from your face when using the iris scanner
  • Do not use the iris scanner with infants as it may damage their eyesight
  • Anyone with a history of epileptic conditions should see a doctor before using the iris scanner
  • The iris scanner is not intended for use as a medical device
The Galaxy Note 8 may not recognize your irises when:
  • Something prevents a good view of your irises (glasses, glare, low eyelids, or disease)
  • Something gets in the way of the camera or the LED (screen protector, dirt, damage to the camera)
  • The lighting is very different fro when you recorded your irises (much brighter room)
  • The phone is tilted too much or is moving
 
The Galaxy Note 8 has a lock screen that can be secured a number of different ways and tailored to show you various notifications. You can find the lock screen settings by opening up the Settings app > Lock screen and security.

Phone Security
From there you'll find various types of security settings like Screen lock type (pattern, PIN, password, etc.) as well as Face Recognition, Fingerprint Scanner, Iris Scanner, Smart Lock, Secure lock settings and more. It's definitely worth your time to use one of these methods for securing your phone's lock screen in the event it's ever lost or stolen.

Always On Display
It's here you can also configure the Always On Display (AOD) -- which is separate from the lock screen -- by only enabling it during specific times of the day, or adding Information and FaceWidgets. As the name suggests, the AOD is an ever present lock screen which never turns off and can be handy for seeing information at a glance.

Lock Screen Notifications
You'll also find options to turn on or hide notifications from appearing on your lock screen and/or configure the app shortcuts that appear in the corners.

And more...
Additional security settings can also be found on this same page, but they're not necessarily related to the lock screen so we'll save those for another post.
 
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