Help "Ok Google" can't find contacts suddenly

[bkenobi69]

I've been using my GS5 for a couple years and "Ok Google" via Google App has been working fine for the whole time. I had issues using this on my Droid4, but it's always worked on the GS5. In the last month or so something has changed though. When I say something like "ok google call dad" it recognizes the text but then says "whose dad?" and asks me to select a contact. In the past the call would have gone through right away. I've read that I could add a nickname, but I don't see why I should have to do that for every contact.

For reference, I have a contact with the correct name "dad" and it has a valid phone number. I have all contacts stored on the Verizon cloud but are synced to google. When I log on to my gmail account, I do NOT see any contacts listed, but that's the way it's always been. I cannot think of anything I've changed/installed in the last month or so that would have affected things. I do have App Ops installed, but I looked and it does not appear that anything is restricted for the Google App. I have cleared the cache and data on all of the apps that seemed like they might be related (Cloud (Verizon), Contacts, Google App, Google Contacts Sync, Google Play Service). I updated the Google App to the latest version as of last weekend. However, I'm still unable to get "Ok Google" to work again with contacts.

Samsung Galaxy S5, Kitkat 4.4.4, rooted

 

[bkenobi69]

I just thought of one thing I changed recently, but I believe "ok google" was still not working at the time. I switched from using the Verizon messaging app to Textra. I'm sure that has nothing to do with it, but thought I'd throw that out there anyway.

 

[bkenobi69]

nothing? seems like a problem that happens to a lot of people but no solutions have worked for me.

 

[bkenobi69]

Still not working and not making progress. I've followed several rabbit holes but no solution yet.