RayJay27
Lurker
Hey everybody
I'm sure all of you with the Verizon SGS3 have noticed the incredibly annoying ongoing wifi notification. I contacted Samsung and here is our conversation:
feel free to try these methods!
(nothing worked, does anybody know how to turn it off?!?)
Arlina: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: Hello, I have a Samsung Galaxy S III for Verizon Wireless and there is very annoying notification for WiFi that is always there. How do I remove that?
Arlina: I understand that you want to turn OFF the Wi-Fi notification. Is that correct?
Visitor: Well sorta. it is always in my notifacation area under ongoing
Arlina: Thank you.
Arlina: I will be glad to help you.
Arlina: May I know the model number of your phone ? You can find the model number beneath the phone's battery which generally starts with SGH, SCH or SPH .
Visitor: SCH 1535
Visitor: sorry i meant i535
Arlina: Thank you.
Visitor: you're welcome
Arlina: You need to turn OFF the Wi-Fi for avoiding the notification.
Visitor: even when i turn it off it is still there. Its still an ongoing notification an
Visitor: no matter what i do whether wifi is on, off, connected, searching or whatnot it is still there
Arlina: Are you getting any noise?
Visitor: No. (only when i throw it at the wall)
Visitor: Just kidding
Arlina: Thank you for the information.
Arlina: How long have you been facing this issue?
Visitor: as soon as I got the phone
Arlina: Not to rush you, are we still connected on the chat?
Arlina: Thank you.
Arlina: May I know exactly what notification are you getting?
Visitor: It varies. When its connected, it says connected to ______ tap to configure wifi, when its not connected, it says wifi networks available/unavailable tap to configure. When its off, it says wifi off, tap to turn wifi on. What it says varies, but it is always there
Arlina: I understand your concern.
Arlina: Please perform softreset on the device.
Arlina: Please follow the steps mentioned below to perform a soft reset on your Phone.
1. Turn off the handset.
2. Remove the battery and wait for 30 seconds.
3. Reinsert the battery and turn ON the device.
Visitor: OK
Visitor: One minute
Arlina: Sure.
Visitor: its still there
Arlina: Thank you.
Arlina: Please clear all cache/ history/ cookies from browser.
Visitor: What does that have to do with the SOFTWARE
Arlina: It will refresh the system.
Visitor: ok
Visitor: I will try
Arlina: Thank you.
Visitor: ][
Arlina: I didn't get you.
Visitor: It didn't wirk
Visitor: *work
Arlina: I am sorry to hear that.
Visitor: okayyyyyyyyy so what can I do?
Arlina: Would you mind If I take 3 minutes while I gather the required information on your request?
Visitor: No problem
Arlina: Thank you.
Arlina: Please try to clear cache from Recovery Mode.
Arlina: Power the device off (remove and re-insert the battery).
Arlina: Press Volume Up key + Home key + Power key.
Arlina: The device will vibrate and then let go of all the keys.
Arlina: The device will show 5 different options.
Arlina: Navigate with the Volume keys to the Clear cache data
Arlina: Press the Power key to select.
Arlina: Navigate with the Volume keys to Yes-delete all user data.
Arlina: Press the Power key to select.
Arlina: After user data deletes, press the Power key to reboot system now.
Arlina: Please let me know if you are facing any issue.
I'm sure all of you with the Verizon SGS3 have noticed the incredibly annoying ongoing wifi notification. I contacted Samsung and here is our conversation:
feel free to try these methods!
(nothing worked, does anybody know how to turn it off?!?)
Arlina: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: Hello, I have a Samsung Galaxy S III for Verizon Wireless and there is very annoying notification for WiFi that is always there. How do I remove that?
Arlina: I understand that you want to turn OFF the Wi-Fi notification. Is that correct?
Visitor: Well sorta. it is always in my notifacation area under ongoing
Arlina: Thank you.
Arlina: I will be glad to help you.
Arlina: May I know the model number of your phone ? You can find the model number beneath the phone's battery which generally starts with SGH, SCH or SPH .
Visitor: SCH 1535
Visitor: sorry i meant i535
Arlina: Thank you.
Visitor: you're welcome
Arlina: You need to turn OFF the Wi-Fi for avoiding the notification.
Visitor: even when i turn it off it is still there. Its still an ongoing notification an
Visitor: no matter what i do whether wifi is on, off, connected, searching or whatnot it is still there
Arlina: Are you getting any noise?
Visitor: No. (only when i throw it at the wall)
Visitor: Just kidding
Arlina: Thank you for the information.
Arlina: How long have you been facing this issue?
Visitor: as soon as I got the phone
Arlina: Not to rush you, are we still connected on the chat?
Arlina: Thank you.
Arlina: May I know exactly what notification are you getting?
Visitor: It varies. When its connected, it says connected to ______ tap to configure wifi, when its not connected, it says wifi networks available/unavailable tap to configure. When its off, it says wifi off, tap to turn wifi on. What it says varies, but it is always there
Arlina: I understand your concern.
Arlina: Please perform softreset on the device.
Arlina: Please follow the steps mentioned below to perform a soft reset on your Phone.
1. Turn off the handset.
2. Remove the battery and wait for 30 seconds.
3. Reinsert the battery and turn ON the device.
Visitor: OK
Visitor: One minute
Arlina: Sure.
Visitor: its still there
Arlina: Thank you.
Arlina: Please clear all cache/ history/ cookies from browser.
Visitor: What does that have to do with the SOFTWARE
Arlina: It will refresh the system.
Visitor: ok
Visitor: I will try
Arlina: Thank you.
Visitor: ][
Arlina: I didn't get you.
Visitor: It didn't wirk
Visitor: *work
Arlina: I am sorry to hear that.
Visitor: okayyyyyyyyy so what can I do?
Arlina: Would you mind If I take 3 minutes while I gather the required information on your request?
Visitor: No problem
Arlina: Thank you.
Arlina: Please try to clear cache from Recovery Mode.
Arlina: Power the device off (remove and re-insert the battery).
Arlina: Press Volume Up key + Home key + Power key.
Arlina: The device will vibrate and then let go of all the keys.
Arlina: The device will show 5 different options.
Arlina: Navigate with the Volume keys to the Clear cache data
Arlina: Press the Power key to select.
Arlina: Navigate with the Volume keys to Yes-delete all user data.
Arlina: Press the Power key to select.
Arlina: After user data deletes, press the Power key to reboot system now.
Arlina: Please let me know if you are facing any issue.