My family gets a discount on phones, plans, and accessories. We get them in-store and online and through the corporate link. Verizon lets us use the accessory discount in-store, but we have to argue EVERY time we upgrade in-store that we get the discount in-store as well. After 15-20 minutes each time, something magically happens in their system where the price changes. Not sure what happens, but it does. It's still a pain to argue about it though when we get the discount.