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Ott tv box help

I have an ott tv box when I was watching a film when my son pressed buttons on the remote and the picture reduced to about a quarter the size of the tv and I can't make it big again I have tried everything. When I go onto menu it's ok but when I go to x to watch films it's small.Help please
 
Maybe the mode of remote control was touched, you can return to the menu to reset the mode. For some remote can control the size of screen.
 
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