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Help Passwords do not workL: Verizon Ellipsis 7 4G LTE Tablet

tinker123

Newbie
Hi,

A friend of mine recently became bedridden and a kind neighbor gave her a
Verizon Ellipsis 7 4G LTE Tablet QMV7A


to help relieve her boredom. My friend has no other access to the internet while she is injured.


Her problem is that she can't log into any of her web sites that require a password.


She continuously gets told her password is invalid.


She made sure the shift and caps lock key were not issues.


She told me that she was able to see her actual password characters before they were redacted as asteriks..........she typed them correctly.


Does anyone have any suggestions for helping her successfully entering her passwords into web sites running on this tablet?


Thanks


Steve
 
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