Help Phone going to sleep while typing

[clipperqb]

My daughter has the pro and has said recently her phone is going to sleep while typing an email. Is there a setting she should look at?
Thanks

 

[kjjb0204]

Is she sure it's sleep and not her covering the top right sensor with a hand or finger? There's a proximity sensor that is supposed to turn off the screen when it senses it's inside a pocket or something. It's never been reliable on mine, but that could be what's happening to her.

 

[clipperqb]

I wouldn't think so but ill check that.

 

[Bert336]

mine acts up every now and then, meaning it dims real low even while being outside in the bright sun.. so maybe thats what your daughter means by going to sleep.