Mech_Beast
Lurker
A few nights ago on new years eve my phone (Alcatel OneTouch Idol 3) started acting up, it randomly shut off so i turned it back on figuring i must've done it by accident for and for a while my phone worked fine but when it hit around 54% it shut off again and when i booted it up the battery gauge on the top right displayed 0%, i didn't have my charger so i figured i'll let it die and ill charge it when i get home. over the course of the night i kept checking on the phone and even after 5 hours of it saying 0% it didn't die. i ended up spending the night at the my friends and since they use i phone i didnt have a charger so i let it sit over night. when i woke up it was still on and proceeded through the day as normal and my phone stayed on as if it normally would. Eventually the phone died (it did not go into battery saver mode like its supposed to when it hits 15%) and i picked up my charger and let it charge. when i plugged it in the alert light came on to show that it was charging. I let it charge for about as long as it would take to reach 30-40 before i had to go but my phone still displayed 0%(when i unplugged it the alert light stayed on as if it was still plugged in) my phone has been working normally aside from the alert light being constantly on even without alerts and the battery gauge showing 0%.i've tried restarting it a number of times and clearing the cache, i also tried to use the battery calibration app but it wont detect that my phone is charging (my phone wont display when its charging on the gauge). ive had the phone for less than a year and i know that i did not get any liquid on it or drop it, the problem just kind of came out of the blue. i dont think it was cause by over heating as it was never ot enough to have over heated and ivve never had an issue like this from over heating. Ive included as much information as i could, i hope someone can help me solve this issue though its not the most urgent this as the phone still works. the only reason i really care is because when im out i have no way to know if my phone is going to die (which it did yesterday and i couldnt charge it until i got home) again i have an alcatel OneTouch Idol 3 and ive had it for less than a year.