Phone is not charging but it says it is

[buttlasagna]

Hi, the past 3 weeks have been very frustrating for me. I have a Samsung Galaxy S2. I first started noticing that my phone wasn't charging overnight. I was a little bit unsure at the time because the problem was sort of off and on. The past week, my phone has not been charging at all. When I plug in my phone, it shows the charging symbol but the battery percentage is going down. I then assumed it was the battery. I tried over 5 different chargers and it still didn't work. I went to Koodo and explained my problem and they said it was my battery. I just got a new battery today. Excited, I plugged in my phone and it did the exact same thing. At this point, I'm more frustrated then ever. Has this happened to anybody before? Do I use a specific charger? What am I doing wrong?

 

[Metroid Prime]

Well that's odd. Have you tried plugging the charger into your PC?
You should be able to see if power is transferring if I am correct.

 

[Frisco]

Hello bl.

If the device is not charging on several different chargers and different batteries, we need to suspect the cable and the charging port (given there are no rogue apps/widgets/services running amok; check in Application Manager under "running").

Get a new cable if you haven't done that already.

Clean up that port with rubbing alcohol on cotton swabs. Look carefully at the port while you're doing that; are there any bent/broken pins/contacts? Also, in the battery compartment, are the contacts for the battery in good shape? Clean those too with the alcohol.