Phone Issues, Please Help!

[midrover170]

Hi all.

Have an HTC One M8 (posted on that forum but not getting a lot of help). Phone worked well for about a month and then started losing functionality with certain apps that stream content (Pandora, YouTube, Stitched, NPR, you name it). Nothing works. On all programs I normally get an error stating connectivity issues to server, please try again. I've tried all the tips I could find online , including:

- Clearing caches
- restarting
- I don't have adblocker
- uninstall/reinstall
- trying Wi-Fi vs. 4g
- making sure WiFi proxy was set to "none" instead of manual
- ran clean sweeper

Nothing works and I'll eventually offload this awesome phone if I can't figure it out. This problem seems WIDESPREAD. Just google "connectivity to server lost touch to retry" to see all the android users struggling with this.

Please help!

 

[Crashdamage]

Do you have internet connectivity at all - can you browse the web, email, etc - on WiFi, 4G, 3G? Or is this a streaming-only problem? Have you exceeded your data allowance? If so you may be cut off or your speed is throttled.

 

[midrover170]

I can browse no problem. I almost always use WiFi, but occasionally 3G and 4G. Email works, Chrome, Netflix (surprisingly) and any games.

I haven't been throttled. I check my data usage pretty regularly and I'm NEVER close to the limits. Seems to be directly related to the sync with apps that require a stream of content.