Phone Losing Contact Details

[Stephen Austin]

Repeatedly, phone 'loses' contact details even though they are saved. I enter the contact, then very soon after another message comes in with just the phone number and no name or other contact details.
Suggestions welcome. Thanks.

 

[Leon Marco]

Does your messenger app have access to your contacts?

 

[wenso martin]

Its may be software problem..once update your mobile..

 

[Stephen Austin]

Thank you for your replies. Yes the messenger does have access to contacts, an everything is updated.

 

[Crackrez]

Hello my friends
Is there a smartphone .
Huawei Y6 Pro
Trouble at the root of this phone.