Phone notification settings won't let me turn them off

[Arkhane_musicOfficial]

Hi, I'm a new user of this forum. Ever since my HTC 10 updated to Android oreo or whatever, I can't get audible alerts for "Loss of Data connection" to stop.

It let's me change the setting, but as soon as I click the back button, it doesn't save these settings like all the other app settings do.

Any help would be appreciated because I travel by car a lot and I also receive text alerts for work, so I can't just simply turn my ringer off. It gets really annoying hearing my text ringer go off 2 to 5 times in a minute, and thinking it's something important, but it's just an alert saying "unable to connect to wireless data".

 

[jpm136]

Same problem here...

 

[HeyItsDaWolf]

Hi, I'm a new user of this forum. Ever since my HTC 10 updated to Android oreo or whatever, I can't get audible alerts for "Loss of Data connection" to stop.

It let's me change the setting, but as soon as I click the back button, it doesn't save these settings like all the other app settings do.

Any help would be appreciated because I travel by car a lot and I also receive text alerts for work, so I can't just simply turn my ringer off. It gets really annoying hearing my text ringer go off 2 to 5 times in a minute, and thinking it's something important, but it's just an alert saying "unable to connect to wireless data".

Usually there is a setting on the drop down menu called Do Not Disturb mode. If this is enabled the phone will continue to receive notifications in the background but will not make any haptic feedback or audio feedback when they have been received.

Best of luck to you
G Andre W

 

[Hadron]

The screenshot doesn't obviously show the setting that is described here.

When you get one of these alerts, does it also give a notification? If so, slide that to the side and you should get some options for handling that type of notification (allowed or not). It may just do the same things and still not save it, but it's worth a try.

You could try booting into recovery and clearing the system cache. This was a major version update, so it's possible there are some data in the system that are incompatible with the new software. If all else fails you could back up and reset - assuming that this is a glitch due to the update rather than a bug in the update. If it's an actual bug you may need to contact HTC.

I don't have such alerts on my Pixel 2 at all, so can't say anything very specific about them, just very generic suggestions.