Help Phone rings once then falls silent

[MacFett]

When I receive a phone call my One rings once then is silent. The call is still coming into the device as it keeps vibrating but the ring tone stops. I am using the .ogg sound file I used on my nexus 4 running CM11 set to ascending ring and it never caused a problem there.

I also get a music play back error for notifications sometimes. Not my phone ring tone but other sounds and then other times they play fine.

 

[confed]

Does it happen with stock files or only the one you loaded?
Does it happen all the time or only when Ascending Ringtone is checked?

 

[MacFett]

Same result without ascending. A stock ringtone was fine normal and ascending. Moved my ringtone into the system folder for ringtones and it still only rings once.

Worked fine on my nexus 4. Looking for another version of this ringtone.

 

[THE W]

try putting it in mp3 format or wav. i have custom ringtones on mine and they work fine.

 

[MacFett]

It is in ogg so it isn't picked up by my mp3 player.

 

[TheAtheistReverend]

Does the phone have the "flip to silence" setting that silences the phone if it gets jiggled while ringing?
You could try converting it to mp3 and see if it works in mp3 format....

 

[SH3V1974]

Hi all, phone received 2day and having the same problem.
Selected the digital phone as ringtone. When phone, same like topic starter.
Selected thehangout video ringtone, when selecting it keeps playing. Selected this tone and phone keeps ringing. To me it sounds like it is a matter of the length of ringtone.
Dunno yet what to think.
Maybe build date has something to do with it. Mine has 02/07/2014