About six months ago I had an episode that lasted a few days where the phone turned itself off and wouldn't come back on again until the battery was removed. It was still just in warranty so I sent it away and the problem was resolved although they said there wasn't a fault. They did a factory reset.
The same thing started happening again last week, and it because unusable, so I did a factory reset myself.
I thought this had resolved the problem, but it still locks up when charging and needs the battery removed. If I prevent it from going to sleep with an app like a decibel meter, or use it on charge as a SatNav it charges happily and never cuts out.
This sounds to me like a software bug else it wouldn't change radically when I do a factory reset.
Has anyone else had something like this?
(I've changed the battery and that makes no difference)
The same thing started happening again last week, and it because unusable, so I did a factory reset myself.
I thought this had resolved the problem, but it still locks up when charging and needs the battery removed. If I prevent it from going to sleep with an app like a decibel meter, or use it on charge as a SatNav it charges happily and never cuts out.
This sounds to me like a software bug else it wouldn't change radically when I do a factory reset.
Has anyone else had something like this?
(I've changed the battery and that makes no difference)