Rob Henerey
Newbie
After over a year of easy Play Store installs on my Alcatel Idol 3 with 6.1, for some other reason I had to do a factory reset. That actually worked fine, all the apps I wanted restored got re-installed. But now I cannot install anything new. I followed the G directions to do Settings/Apps/PlayStore/Storage/ClearData+Cache/Restart but that didn't help. BTW, Clear Data isn't Clearing, it remains on 55.67MB. Trying to avoid another Reset.