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Play Store Issue

K

kjames05

Newbie
I'm having an issue when I try to open up Google Play Store. It's telling me that I need to have background data enabled. Yet, background data is enabled. I tried disabling and re-enabling it, but I still get the error. I can't update any apps because of this. Please help
 
kjames05 said:
I'm having an issue when I try to open up Google Play Store. It's telling me that I need to have background data enabled. Yet, background data is enabled. I tried disabling and re-enabling it, but I still get the error. I can't update any apps because of this. Please help
Click to expand...
Turn off your phone & wipe the Cache partition.

https://support.t-mobile.com/docs/DOC-23240


Re-boot & give the phone a few minutes to settle-in,see what happens......
 
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