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play store my apps not matching whats on the phone

sdowney717

Well-Known Member
Had to replace phone.
Logged into play store,
Looking to install missing apps from the play store, but says they are installed.
How do you fix?

Edit, I think I need to add a google account?
Add & use accounts on your device
To start downloading and buying items on the Google Play Store app, you need to add a Google Account on your device. You can repeat the steps below to add multiple accounts to your device.

Add one or multiple Google Accounts
  1. If you haven't already, set up a Google account.
  2. Open your device's Settings app.
  3. Tap Accounts
    nHFGZ_9xjCh-mP83zMzXQVJF5VYf2n6kwoBIxB2zv3V4VPT4gNTtBye8lYznogLqLPY=w13-h18
    Add account
    5XXH0IVZcPteZ1ZyYABmy9MmxlMv_8EvE2JrvaBZvNPlIwhMEHhPun4LhukvjjxViQ=w18-h18
    nHFGZ_9xjCh-mP83zMzXQVJF5VYf2n6kwoBIxB2zv3V4VPT4gNTtBye8lYznogLqLPY=w13-h18
    Google
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    .
  4. Follow the instructions to add your account.
  5. If needed, repeat steps to add multiple accounts.
Tip: To help prevent accidental or unauthorized purchases, use password protection on your device.
 
Last edited:
1. Are you looking at the Play Store from PC or from the phone? If you're looking from a PC browser, it will always say installed if you've installed it before, even if it's currently not.

2. You need to have a Google account on the phone. Use the same account you used on the old phone.
 
I have a google account on the phone.
On the phone I can view my apps. There is a library tab, and it shows bunches of apps not installed.
So the website from a PC for the play store does not sync itself to what is really on the device?
 
The Library tab will show every app you've ever installed on any device linked to that account.

"Installed" on your phone's Play Store app shows you what you'd expect, while "Library" on the same app shows you the same as "Library" on the website. But you can view the website from any device, not just your phone, so an "installed on this device" view on the website wouldn't really work.
 
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