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Help Please cure my stupidity-- How to make a new S5 operable???

AppleUser

Android Enthusiast
I enjoy the Galaxy S5 on MetroPCS which "rides on the T-Mobile network". The screen cracked, so went on eBay to purchase a new, factory sealed S5 identical model, G900T labelled SM-900T3 UD. Went to MetroPCS and they said this new phone must be unlocked! Referred to T-Mobile and they couldn't help. This sealed package was labelled "Family Mobile" from Walmart and uses t-mobile. T-mobile told me to contact FamilyMobile (FM). FM told me they would not unlock it unless and until a year of using their service, and that's over $320 over three times the cost of the new phone!! Feels like being a hostage. Stupid me - - - should have purchased an unlocked phone.

Haven't opened the phone so have no idea if it has that small simm card, but at MetroPCS they are only $10.

Called a local phone repair place and they said that they can unlock it for $70 and it will take a week to get some code from a "Samsung server". Huh?

Any of you Android geniuses know if and how a consumer can unlock the phone? Must I throw it away? Give it away for a small tax deduction?

HELP!!!
 
I've never seen or had a SIM-locked phone myself, but from what you're describing it does sound like local unlocking service might be your best option. No idea why it would take a week to get an unlock code, I would have though that would have been obtained online there and then possibly?
 
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