this was my 1st smart phone last month-----2 weeks and i smashed it---nothing worked right try to message it wanted to call try to call then it would message---could not answer with it at all so i would call back. if it was my doc i would need to press 2 to speak to him but phone refused to give me a keypad-----camera was just as bad as rest of phone---only thing good was the bumper guard but it could not hold up to me slamming it to the floor.