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Portrait vs. Landscpae

  • Thread starter Thread starter JO75
  • Start date Start date
J

JO75

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I have a galaxy s4 and I have only had it for 2 weeks. This might be a long question, but I need help. When I have my phone in portrait mode, the top of the screen won't work. For example, the goolge maps app won't let me search or get directions. Once I turn the phone for landscape mode it will let me. It does that on every app, the ones that came already installed and the ones I have downloaded. FaceBook, Bank of America, every app does it. i have contacted Samsung, Google and even went to the AT&T store where I got the phone and no one has been able to help me. I have restored the phone twice and nothing.. My partner has the same phone and hers works perfectly. If anyone can help, I would greatly appreciate it.
 
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