Possible Verizon Customer

[Rhyno37]

I am a current customer US Cellular customer looking to possibly switch to Verizon or Sprint. To start, I am very happy with US Cellular. Great customer service, great coverage, great prices, and I can upgrade phones every 18 months, and as soon as 10 months with belief points for being a loyal customer. Which leads to my dislike, the phone selection isn't the greatest. USCC seems to get great phones at least 6 months after other carriers, and only has a select premium android phones. I have a couple questions for either provider:

1. How often can I upgrade my phone?
2. How is their coverage? (I live in central Illinois so any close feedback would be great)
3. How is their customer service?
4. Any other thoughts or comments?

I am not set on switching, just looking at other possibilities and comparing. Thankyou!

 

[Yeahha]

1. You sign a 2 year contract and can update after 20 I think.

2. Service has always been great for me but I am no where near you Check the coverage map out to see about coverage in your area Coverage Locator - Verizon Wireless

3. I've never had any issues with VZW customer service, I have seen reports that say otherwise but personally I have never had a bad experience.

4. If you are happy with your current plan/phone/carrier I don't see a reason to switch. Also VZW no longer has unlimited data so if you have unlimited currently you will be getting a tiered plan, Sprint still offers unlimited AFAIK.

Good luck

 

[Adauth]

Verizon here. It's a little more expensive than some other providers, but you get what you pay for. Been with them for almost 9-10 years and haven't had any major issues yet. Not to mention they by far have the best coverage and data speeds.

 

[lawlibanc]

I'm also in central Illinois, & my husband & I haven't had any major problems with coverage during the the last few years. I believe there is a spot around Carlinville that doesn't have strong coverage, and according to Verizon's map there is a dead spot south of Jacksonville, but otherwise, I never have a problem when I want to use my phone.

I would ask some people in your community if they have Verizon, & if they have noticed any dead spots while driving around.