Help Potential malware? (Korean app in Play)

[FatalException0E]

My wife and I both have the Motorola Droid Turbo 2. On hers, sometimes when she unlocks the Play Store will be open to an app listing that appears to be in Korean with a note saying, "This app is not available in your region."

I installed Malwarebytes on her phone, and a scan didn't show any results. Has anyone seen this before?

 

[Member 1919122]

What carrier, phone, location are you in?

 

[FatalException0E]

What carrier, phone, location are you in?

Central TX, USA. We're on Verizon....thought the info I put in my profile would show on my info panel; guess not.

 

[Thom]

Welcome to Android Forums.

Try running in Safe Mode disabling all apps se added without uninstalling them. If it stops it is caused bv an app that she added. If you have any apps installed by Cheetah Mobile (including Clean Master) uninstall them ... they are notorious abusers.

... Thom

 

[mikedt]

Sure it's Korean and not Chinese? Post a screenshot of necessary.

Central TX, USA. We're on Verizon....thought the info I put in my profile would show on my info panel; guess not.

I can only see when your birthday is when using phone, need to view full site with PC or Mac to see device details etc. But that's an issue with AF of course.