Problem in syncing my Pixel 2XL with Gmail for past 36 hours

[bwelford]

Suddenly my Pixel 2XL is not syncing with Gmail although there are no problems in working with Gmail on my Desktop PC.

 

[Hadron]

Do you mean you don't get notifications or that you don't see new emails even if you manually open the app and refresh?

And have you done anything recently that might affect this, i.e. changed anything with the GMail app or Google Play Services? For example, clearing data for Play Services will break GMail notifications for a few days.

 

[bwelford]

I had changed nothing. As usual that morning I clicked on the Gmail icon on my phone. My screen showed the message, 'Getting your messages', and this never changes.

If I use the back arrow at the top left of the screen, it shows me the message:
Waiting for sync...
and that never changes either.

 

[codesplice]

Are you connected to Wi-Fi or mobile data? Does the sync issue continue when you switch from one to the other?

You can check the sync status at Settings > Accounts > [you]@gmail.com > Account sync. Is the Gmail entry enabled, and does it indicate when it last synced?

 

[bwelford]

The problem occurs for both.

When I check the last sync date it is
2019-02-10. 11:00pm

At the same time, at the bottom of the screen there is a message
Sync is currently having problems

 

[codesplice]

Do the other items show the same Last synced time? From that same screen, tap Menu > Sync now to see if that makes any difference.

 

[bwelford]

When I apply Sync Now, 11 of the 13 items sync to the present time. Only Gmail and Google News stick with sync times over 24 hours ago.

 

[bwelford]

Gmail has now synced to the present time. Google News has still not synced to the present time and is more than 24 hours old.

 

[codesplice]

Is the Gmail app continuing to sync correctly now? Sometimes the sync process gets hung up so manually initiating the sync as you've done can help to knock it loose.

Do you use the Google News app?