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Problem with SwiftKey clipboard

O

OM2

Android Enthusiast
SwiftKey keyboard - the *best* keyboard in the world - apart from one thing that doesn't work

Sometime ago they added a clipboard catcher (I think that's what it's called).

It just keeps a record of what you have copied from the clipboard so you can access later.

It worked when it came out. Yipee!

But then 9 months or so (actually, I can't remember the exact time) it stopped working. It works like 5% of the time.

Something I copied 3 copies ago... I need to access. It's not there. The functionality is SUPPOSED TO be there!

I've tried sending tweets. But they don't listen.

Anyone else suffering?
I've tried other clipboard managers - they all suck. To have in the keyboard is a natural place for it to be. I don't want another program.

Thanks.
 
OM2 said:
SwiftKey keyboard - the *best* keyboard in the world - apart from one thing that doesn't work

Sometime ago they added a clipboard catcher (I think that's what it's called).

It just keeps a record of what you have copied from the clipboard so you can access later.

It worked when it came out. Yipee!

But then 9 months or so (actually, I can't remember the exact time) it stopped working. It works like 5% of the time.

Something I copied 3 copies ago... I need to access. It's not there. The functionality is SUPPOSED TO be there!

I've tried sending tweets. But they don't listen.

Anyone else suffering?
I've tried other clipboard managers - they all suck. To have in the keyboard is a natural place for it to be. I don't want another program.

Thanks.
Click to expand...

As SwiftKey is Micro$oft, Good luck!!
 
Well I just tried it, selected 5 pieces of text one after another, and all are there.

However, it does say that if you don't "pin" them they will be auto-deleted after 1 hour. I don't know whether that's related to your problem.
 
thanks for the replies guys.

clearing cache - just looked at settings, can't find an option.

@Hadron... good to hear it's working!
just need to figure out my problem.
i actually bought swiftkey (before it became free).
as a paying customer, i demand service!!!!!!!!!!!
(i actually bought for 10p on a special offer. LOL)
 
OM2 said:
thanks for the replies guys.

clearing cache - just looked at settings, can't find an option.

@Hadron... good to hear it's working!
just need to figure out my problem.
i actually bought swiftkey (before it became free).
as a paying customer, i demand service!!!!!!!!!!!
(i actually bought for 10p on a special offer. LOL)
Click to expand...

Are you a member of the Swiftkey forum? While everyone here is great, they specialize in Swiftkey troubleshooting and maybe can offer some ideas.
 
@Danndet I guess this must be what you mean:

Open your device Settings.
Go to the App list.
Select 'SwiftKey Keyboard'
Tap 'Storage'
Tap the buttons to 'Clear data' and 'Clear cache'

(Got that from Google.)

I'll give that a go. Just need to backup some settings I have.

@tube517 I'll search for Swiftkey forums first actually. I didn't they existed!

Thanks
 
You don't need to backup before clearing cache. Clearing data, on the other hand, will erase your settings (and all other stored data from the app).
 
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