Problema com root

[AnaCláudiaCruzdeSouza]

Olá,

Fiz root em meu aparelho a algum tempo e hoje decidi restaurar as configurações de fábrica.
Porém, o aparelho não reiniciou e está piscando uma tela azul com letras brancas escrito "TEAMWIN". Gostaria de restaurar o meu aparelho e agradeço se puderem me ajudar.

 

[Jfalls63]

Post in English, if possible and include device brand and model number.

 

[kate]

Welcome to the site!

Please use English only on Androidforums. If you need, you can use a translating service to help with this:
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OP translated to English:
"I've root my device for some time and today I decided to restore factory settings.
However, the device did not restart and a blue screen with white letters "TEAMWIN" is flashing. I would like to restore my device and thank you if you can help me."