Problems setting up LG V30+

[noahzuniga]

Hey, so recently I was having WiFi connectivity issues at my university; I would be able to connect to WiFi on my phone but would have no internet connection. After a variety of attempted fixes I decided the only way I could fix anything (since I can't directly fiddle with the router here) would be a factory reset of the phone. I'm able to do that without any problems up to the point where I'm asked to "Set Internet connection" where I'm presented with a number of WiFis to connect to. I tried to connect to the university WiFi but it's having the same problem as before: it connects but no internet. Okay, at this point I just hit "Next" to get to the next screen just so I can finish setting up the phone, and I'm given a dialog box which reads:

"No Internet
Your phone is not connected to the Internet. Software updates and device protection features will be unavailable until you connect to the Internet.
(Don't Skip) (Skip Anyway)"

No big deal, I just hit Skip Anyway.... the problem is, it doesn't "Skip" anything... it just takes me back to the "Set Internet connection" screen and I can't progress any further, so basically my phone is stuck in limbo, not able to finish setting up for some reason. I've also gone elsewhere and tried connecting to other WiFis that work, as well as trying to hotspot from my PC, and the phone gets hung up on "Obtaining IP address....", thus leading to the same Skip Anyway issue as before.

REALLY need some help as soon as possible, thanks in advance.

 

[svim]

As it sounds like you absolutely need some kind of online access to follow through the initial set-up process, is using cellular connectivity (through your phone carrier) an option? It sounds like you're attempting to use only WiFi connectivity. Something to make note of is using any kind of public WiFi access to set up your phone does make you quite vulnerable to getting your online accounts getting compromised (as you need to set up the user name/passwords after doing that Factory Reset) and/or your phone's security. You're better off using cellular connectivity or a private WiFi (your home or a friend) if available.

Regarding that original problem of getting a usable connection to your university's WiFi, odds are it's using some sort of 'captive portal' login, where your phone will be able to connect to the network, it just isn't allowing you any online access until after you go through the proper authorization step (the login process isn't so much using your phone's Settings >> Wi-Fi menu but rather you're phone is getting a 'connection' but you need to use a web browser app to actually log into network to use any online access.)
https://en.wikipedia.org/wiki/Captive_portal