Problems with Oregon meep

[Android Question]

Have a meep for grandson which switches on but the wheel on front wheel turned continually and it will not load have done reset several times but still the same, any thing else I could try please

 

[MeepTablet]

Hello!

As well as the reset button on the back of the Meep, can you also try rebooting the Meep (turning it fully off then back on again) a few times? If neither of these resolve it, then it falls under hardware issues- i.e. something we can't resolve remotely. If you can't get past the loading circle with rebooting either, please contact your local call center for assistance as a hardware issue. If you are in the USA, that number is 800-853-8883 and they are open 8-5 weekdays Pacific time.