Hi
I need some help with a tech issue. My tablet started to display the message "Process com.google.process.gapps has stopped" and that Google Play has stopped. Symptoms now include loss of personal settings and lots of the apps will no longer launch.
I have tried clearing the cache and data of the download manager as well as disabling and enabling. I have also cleared the cache through the boot menu.
Does anyone have any advice other than a full factory reset? Spec is below.
Tablet Spec
Model: GT-P7510
Android version: 4.0.4
Thanks,
I need some help with a tech issue. My tablet started to display the message "Process com.google.process.gapps has stopped" and that Google Play has stopped. Symptoms now include loss of personal settings and lots of the apps will no longer launch.
I have tried clearing the cache and data of the download manager as well as disabling and enabling. I have also cleared the cache through the boot menu.
Does anyone have any advice other than a full factory reset? Spec is below.
Tablet Spec
Model: GT-P7510
Android version: 4.0.4
Thanks,