DankyDroid sounds like the Verizon rep that was on the phone when I was screwing around and wasting my time trying to figure out why *every* Verizon dealer offers a plan that, apparently, no longer exists. Horribly rude.
lol
Wow, you are right on point buddy very relevant to the OP. So what exactly does a Verizon "dealer" and the plans they offer have anything to do with the OP? And what in my post was anywhere remotely related to this?
And I work retail tech support, so I *know* rude, and I *know* stupid.
I bet you do, so when someone comes in w/ a question, do you just go off on a rant about a totally unrelated topic, like how you didn't get your supersize fry in the drivethru earlier that day?
Also sounds like every other cellular rep I've ever spoken to. Always willing to point out that things work in the store, but not willing to accept that conditions change, and not willing to ride out to where I actually, you know, *USE* the devices. Full signal in the store is great, if you're offering to let me move in.
3 Points
1. In my post, (which you obviously did not read, or read and comprehend), the issue was not service, it was a power issue. The cust said, ver batum, "I did not use the phone at all, it was powered on and just died."
I asked her, how much did you use the phone, were you using data, where was the device, in a basement, steel shipping container, main floor of your house, what?
2. W/ regard to "riding out where you "use" your phone, I have done this, personally, and Verizon does this as well.
3. As per company policy, I have to duplicate the "issue" in the store or confirm it first person, before I can provide a warranty exchange for a device. That's policy, not my rules, that is VZW rules. This cuts down on the people that think they can just make something up, bring in a phone, and get a new/different phone. Which happens about 10 times, everyday.
Having a phone sit around charged is fine, but I'm pretty sure that she was, well, *using* the phone, not letting it idle. You'd have to have a *broken* phone, not merely *defective,* for it to die after a few hours asleep.
Well I was there, I can only go off of what she actually told me, I didn't see you anywhere around? Maybe you were at her house? Maybe you should come in w/ her next time. ROFLMAO How exactly do you know she was well, "using" the phone?
I've had *almost* nothing but issues with the Eris and the Droid so far. Both phones have problems, though most of them don't intersect, and most of those problems could be deal-breakers for different people.
I kept my Eris for 4 days, and the battery life didn't improve. Topped out at 9 hours. I got a phone to *use* it, not for it to be a brick. If I wanted a brick, I'd have gone with T-Mobile's terrible coverage.
Droid is better in the battery department, but if Battery Left is right, still only 12 hours, and that's not going to cut it. If a 3GS can make it through my entire day, the Droid should.
Good luck, I mean w/ everything, phones, job, life.
I can't imagine someone working in "retail tech support" that doesn't comprehend basic trouble shooting procedures. But maybe you do, who knows?
I apologize to the OP, I don't want to muck up your thread w/ this back and forth, but did feel compelled to respond to this very enlightened poster, hopefully if he feels compelled to engage in an off topic rant directed at me personally, he will do so through the PM or email, which would obviously be more appropriate, and not so, um...
rude and stupid. But if there is anyone that knows, rude and stupid, by golly it's RvLeshrac.
