Okay, so I ordered a Motorola Moto G on the Motorola website yesterday, and then when I check my e-mail today, it said the order had been put on hold. I called customer service and they said that it was because I tried to have it shipped to a PO Box (college student, stupid mistake on my part), and that he would cancel the order and refund my money within 3-5 days. My question is, should I go ahead and order another phone using my home address in anticipation of the refund? All it's going to do is refund my money right, so it would be just like ordering another one and then having my money restored in a few days? The reason why is that it's an emergency, my phone broke and I really need a phone within the week. I can't wait another 3 or 4 days until the refund and then have to wait another week at least for the phone to arrive. Thanks.
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Question about a canceled order...
- Thread starter bcbryan
- Start date
Welcome to the forum 
Well I think you've answered the question. If you need it urgently, and have enough funds to order a second before the first is refunded, then that's the simplest solution.
Well I think you've answered the question. If you need it urgently, and have enough funds to order a second before the first is refunded, then that's the simplest solution.
Rukbat
Extreme Android User
I'd go to a dealer and see if I could get an old phone for a few bucks (explain the situation - most independent dealers have at least a few old phones stuck away somewhere). If you place another order, and some supervisor overrules the cancellation and ships to the PO box, you're going to have your hands full getting them to take one of the phones back.