Question: Asurion Insurance regarding lost Evo

[jwaitetran]

I misplaced my Evo the other day and was wondering what the process was for getting a replacement Evo sent out to me through Asurion (four years and finally glad i purchased the protection). I know you file a claim but with the evo being mostly out of stock, how long would it take for me to get my replacement Evo? Thanks, anything helps!

 

[Slick1020]

Sounds like you should have downloaded the GPS app to help find your lost phone.

 

[Ramzes13]

well typically assurion has their own stock of phones specifically for replacement based on a formula that takes how many phones are expected to fail or break into consideration, and stocks accordingly. unfortunatly there is a large supply/damand situation with these handsets. So you probably wont get a serious answer unless you contact assurion directly. btw sorry to hear about your evo...

 

[BenChase7]

i lost my pre due to water damage about a year ago. I called Sprint and they directed me to a website. I filled out the info online and had a phone the next day. It is hard to say how long it will take for the EVO though. I will be interested to find out. I do know that the Sprint insurance plan is easy to use... its just a matter of EVO stock. Good Luck!

 

[manny84]

When you lose a phone, do you get a new or refurbished phone? If it's refurbished, how's the condition of the phone usually?

 

[BenChase7]

When you lose a phone, do you get a new or refurbished phone? If it's refurbished, how's the condition of the phone usually?

There is a good chance you will get a refurbished phone, but not always. Its just as good a new one.. you wont be able to tell a difference.