renewal grace period

[testeraf]

I just bought a used Virgin Mobile phone (my first smart phone) that has the $25/month plan.

Do I have to top up by the date next payment is due or is there a grace period before I would lose the $25/month plan? Thanks.

 

[thebryceee]

There is no grace period. They will shut off your service at midnight the day after your bill is due (that night going onto the next)

 

[testeraf]

So I'll lose my phone number and the $25/month plan if I don't pay by midnight the day after my bill is due?

 

[Seanette]

Don't know about the plan, but I once had to let mine go to the day after payment was due (payday was that next day), and once I made the payment, everything came right back.

 

[agentc13]

They will hold your number and plan for either 60 days or 6 months (can't remember which).

 

[thebryceee]

They will hold your number and plan for either 60 days or 6 months (can't remember which).

Should be 90 days.

 

[testeraf]

I'm searching the Virgin Mobile site for more information about a 'grace period.' I must be using the wrong search terms. Any suggestions?