Help RESETTING GALAXY TAB E SAM-T377A

[Al Catraz]

HELP!
I inherited a GALAXY SM-T377A ... The previous owners are dead!
I was told that if reset it to factory-settings i'll be able to use it... so I tried...
Now it is asking for an eMail / phone number of the previous owner - which NOBODY KNOWS what they are

Can I still have a way to reset this device? It'll be pity to throw it away..

THANX

 

[Jatney]

Dont throw it you can still use it, is there no skip icon anywhere?

 

[Jatney]

I know you can bypass it ive done it before

 

[mikedt]

Your local Samsung Service Centre should be able to reset and clear. You'll need to prove ownership though, like the original sales invoice or receipt

 

[Al Catraz]

Your local Samsung Service Centre should be able to reset and clear. You'll need to prove ownership though, like the original sales invoice or receipt

****
That will be a problem! Owners are DEAD & BURIED!

 

[Al Catraz]

Dont throw it you can still use it, is there no skip icon anywhere?

***
NO!
I was hoping somebody here knows how to get to the OS level... and from there, maybe a few commands to reset the device..

THNX

 

[mikedt]

***
NO!
I was hoping somebody here knows how to get to the OS level... and from there, maybe a few commands to reset the device..

THNX

Nope, not that easy unfortunately. Really because FRP is an anti-theft security feature, to try to make stolen phones difficult to fence and sell.

 

[mikedt]

THNX[/QUOTE]

****
That will be a problem! Owners are DEAD & BURIED!

Is there any other proofs of ownership, like packaging, carrier details, etc.

Might still be worth trying Samsung Service Centre though?

 

[Al Catraz]

THNX

Is there any other proofs of ownership, like packaging, carrier details, etc.

Might still be worth trying Samsung Service Centre though?[/QUOTE]

****
I have one of the AT&T bills - but AT&T is not willing to help...
And since these people ARE DEAD they have no eMail!
I don't see any SAMSUNG center near me - and their ON LINE service is - so far! - not so good!
Just pity about this tablet..

 

[Jatney]

Talk to me bro but not here i will try to help you because i already encounter this kind of issue before but i cannot 100% asure i can help you but i will try my best

 

[MoodyBlues]

HELP!
I inherited a GALAXY SM-T377A ... The previous owners are dead!

When you say you inherited it, do you mean through legal channels, like a will? If so, the will should be adequate proof for a service center to reset it, in lieu of its receipt.

If it was an informal 'inheritance,' perhaps a close relative of the deceased can accompany you to the service center, taking along the will or other proof they're related to the owners--and they're dead. An obituary would probably help, especially if the person is named in it as a 'survived by' relative.

 

[aio developers]

HELP!
I inherited a GALAXY SM-T377A ... The previous owners are dead!
I was told that if reset it to factory-settings i'll be able to use it... so I tried...
Now it is asking for an eMail / phone number of the previous owner - which NOBODY KNOWS what they are

Can I still have a way to reset this device? It'll be pity to throw it away..

THANX

try flashing the rom with odin or so

 

[Al Catraz]

try flashing the rom with odin or so

***
I don't know what that is or what it means...
Do you have a link that explains how to do that?
THNX
ps I will also search myself...

 

[aio developers]

***
I don't know what that is or what it means...
Do you have a link that explains how to do that?
THNX
ps I will also search myself...

this video can help