Revolut app in Bluestacks 5

[Revoluter25]

Hello guys



I am trying to create a Revolut account ...When I try to verify my identity I am having an error. when I press the bouton to take a picture to my ID the photo is changing orientation.



Please refer to this video, click the link below

mp4: Record_2023_06_02_03_09_35_83.mp4

Visit this link to play the video: Record_2023_06_02_03_09_35_83.mp4

files.fm

could any one help me ?



Regards

 

[mikedt]

Looks like an issue with Revolut app running on the Bluestacks emulator, causing the image rotation problem. Only thing I can suggest is try using the app and doing the registration on a real physical Android device, such as a smart-phone or a tablet.

You could try rotating your ID image vertically in an editor, and when it's loaded in the app, it maybe rotated to the correct horizontal position.

 

[Revoluter25]

I tried this bro but it want work...i think it misses some software to be installed or some config to be done in Bluestacks