Help Ringtone issue

[Lemmiwinks45]

My wife's Pixel 3 phone ringtone somehow keeps resetting. It will reset to a ringtone listed as 2131689476. The ring is one small non-repeating beep so she never hears her phone ring.

Anyone have any thoughts as to what is happening?

 

[codesplice]

Does she use a third-party app to select/set the ringtone?

 

[NightAngel79]

My wife's Pixel 3 phone ringtone somehow keeps resetting. It will reset to a ringtone listed as 2131689476. The ring is one small non-repeating beep so she never hears her phone ring.

Anyone have any thoughts as to what is happening?

Yea, where did the ringtone come from, and how are you setting it? I had issues with Zedge on wifes Pixel 4 when setting up and had to jump through hoops to get it right.