S10PLUS google play store stops download when screen is off

[stphnjohn]

Play store stops downloading apps when the screen is turned off. Sometimes, it says "waiting for wifi" but most of the time, the download just stops and it needs to start again. It makes me irritated because i cant download apps when im not using the phone. I already tried to clear the cache and date of play store and also, restarting the phone. Internet is not the problem cause i got a stable connection

 

[MoOoDy]

Enter into the Settings, then adjust the battery, then deactivate any power saving, and if the always on display feature isn't activated, activate it.

 

[stphnjohn]

Enter into the Settings, then adjust the battery, then deactivate any power saving, and if the always on display feature isn't activated, activate it.

should i put the display mode to show always or tap to show?

 

[MoOoDy]

show always

And don't worry, this feature doesn't consume much from battery

 

[stphnjohn]

show always

And don't worry, this feature doesn't consume much from battery

not working. asked my friend with s10plus. He also have the same problem

 

[MoodyBlues]

Sometimes, it says "waiting for wifi"

I'm on 8.0.0 so your path may be different; this may help:

System Settings | Network & Internet | Wi-Fi | Wi-Fi Preferences | Keep Wi-Fi on during sleep

Adjust its settings.

Let us know if it helps!

 

[mikedt]

not working. asked my friend with s10plus. He also have the same problem

So could be a bug(feature) that Samsung needs to fix?