Samsung Galaxy S3,
bought - June 2012
version- 4.1.2
I was facing charging problem with main socket as well as with USB cable.. I zeroed in to the fact that my s3 charging pins are faulty after trying all possible combination of different battery, charger, USB cable, phone etc. I have also done factory reset but it didn't solve the issue. I even bought a separate charger to confirm my findings and they did.
I called up Samsung repair center(3 June) as my phone was still in warranty, they lodged the complaint and will be sending somebody to collect the phone tomorrow(10 June).
I wasn't using my phone for the last 3-4 days, last night I just thought to give my phone charging a try and hey it started charging perfectly fine. I tried the USB cable and it is all good. I charged it again in the morning today and all set. No issues.
And I am all confused now. My dilemma -
1 - Now that my original issue looks to be resolved, should I still send my phone to Samsung repair center (which means that I will be without my phone for next 3-4 weeks, I cant expect Samsung to be more quicker than this)
2- if it is working fine, what Samsung will do with that phone?
3- Is it okay to send a working phone to repair center?
4- has my charging problem been just temporarily resolved?
Please suggest at the earliest as I have time till today only to decide whether to send this phone to Samsung or not. Let me know of any additional info that you need.
Many Thanks en avance
bought - June 2012
version- 4.1.2
I was facing charging problem with main socket as well as with USB cable.. I zeroed in to the fact that my s3 charging pins are faulty after trying all possible combination of different battery, charger, USB cable, phone etc. I have also done factory reset but it didn't solve the issue. I even bought a separate charger to confirm my findings and they did.
I called up Samsung repair center(3 June) as my phone was still in warranty, they lodged the complaint and will be sending somebody to collect the phone tomorrow(10 June).
I wasn't using my phone for the last 3-4 days, last night I just thought to give my phone charging a try and hey it started charging perfectly fine. I tried the USB cable and it is all good. I charged it again in the morning today and all set. No issues.
And I am all confused now. My dilemma -
1 - Now that my original issue looks to be resolved, should I still send my phone to Samsung repair center (which means that I will be without my phone for next 3-4 weeks, I cant expect Samsung to be more quicker than this)
2- if it is working fine, what Samsung will do with that phone?
3- Is it okay to send a working phone to repair center?
4- has my charging problem been just temporarily resolved?
Please suggest at the earliest as I have time till today only to decide whether to send this phone to Samsung or not. Let me know of any additional info that you need.
Many Thanks en avance