S6 wont fast charge

[mldeets13]

My s6 has suddenly stopped fast charging, it says it is cable charging. Im using factory charging brick, ive replaced the cable, the port does not appear damaged. My husband can fast charge his phone with his brick, but his brick wont fast charge mine. Im at a complete loss...

 

[lvt]

Does your brick fast charge your husband's phone?

 

[mldeets13]

Yes, it works fine with his phone.

 

[Manahil Khan]

According to research simple S6 have this problem. S6 edge plus don't have this problom.

 

[lvt]

Yes, it works fine with his phone.

Is there any difference between your phone's software version and your husband's phone software version?

 

[mldeets13]

Is there any difference between your phone's software version and your husband's phone software version?

I thought about that because i just recently updated to nougat, but im pretty sure the problem started before the update. in answer to your question, yes we are both running tbe same version.

 

[eek88dj]

I have the S6 Active it does the samething wont fast charge days charging. Im with Cricket but AT&T phone.

 

[lvt]

Let's try to use your phone until the battery is completely discharged (the phone would turn off) and use your husband's charger and cable to charge you phone to see if it could fast charge.

 

[eek88dj]

My data cable was bad, mine fixed.