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S9 - Android 9 - Issue with video format

K

KainSkybrace

Lurker
Hello

The videos shot by my S9 since the upgrade to android 9 cannot be read with the Microsoft Photo application (VLC can).

When lauching the video, the screen become white. However, the sound works...

Looks like Win 10 is missing some codecs, or something like that.

Did it happen to somebody?
 
Yes, Windows is missing a few codecs, and that sounds like what's happening with the phone's videos. Use VLC instead, that usually supports just about everything. Don't know what exact codec the S9 with Pie 9.0 uses by default, but VLC can tell you that if you want.
 
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Since apparently your Win10 default media player is lacking support for the necessary file types/codecs, a popular option is to install something like the K-Lite Codec Pack:
https://codecguide.com/download_kl.htm
This will greatly enhance your Win10 system's default programs, giving them the ability to handle a much larger range of different multimedia files.
Or as already suggested, install a program like VLC or some other third-party multimedia player. My preference over VLC is SMPlayer, but there are plenty of other very good alternatives, just keep in mind there's a notable difference -- using a something like K-Lite will add codec support on a fundamental level (codec support gets added to the operating system, this allows other applications support to those codec library files) while using something like VLC won't add codecs to the OS in a similar way as the expanded codec support is integral to VLC itself.
Either method will enhance your Win10's media capabilities, or you can just install both a codecs pack and a third-partly viewer, they're not going to conflict with each other.
https://www.videolan.org/vlc/download-windows.html
https://www.smplayer.info/
 
Hello!
The "Why to use Microsoft Photos" is because of the Edit functionnalities. I tried the VLC cut functionnality, but VLC cannot read the file it just cut...
I also already downloaded some codec packs (included K-Lite), but no change...
So if you know any very simple and straight forward File reader & cutter software, I would be very happy to read you!
I already have a video editing software, but I would like to not have to open the software, load the video and create the output everytime...
Thank you all!
 
Something you need to keep in mind is that a photo managing app is not necessarily going to be a capable video viewer, nor will a program that's primarily for videos be a good photo program. Your expectations that a single program can do everything is a bit of a stretch. At best 'universal' applications that can view different file types (i.e. jpg photos, mp4 video, PDF, rtf, etc.) will be adequate but will also have limitations.
 
I know Microsoft's own Windows Movie Maker was discontinued sometime ago. And anyone I know who does video editing with Windows, is using either Adobe Premiere or Sony Vegas.

Is the updated Samsung using H.265 (HEVC) or something, which Windows maybe lacking in?

I don't usually use Windows myself, I have a Mac. :thumbsupdroid:...and any video editing I needed to do I just used iMovie.
 
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KainSkybrace said:
Hello!
The "Why to use Microsoft Photos" is because of the Edit functionnalities. I tried the VLC cut functionnality, but VLC cannot read the file it just cut...
I also already downloaded some codec packs (included K-Lite), but no change...
So if you know any very simple and straight forward File reader & cutter software, I would be very happy to read you!
I already have a video editing software, but I would like to not have to open the software, load the video and create the output everytime...
Thank you all!
Click to expand...

I believe the K-Lite codec pack was only really for Windows Media Player, because otherwise it could only play WMA and WMV files.
 
svim said:
Something you need to keep in mind is that a photo managing app is not necessarily going to be a capable video viewer, nor will a program that's primarily for videos be a good photo program. Your expectations that a single program can do everything is a bit of a stretch. At best 'universal' applications that can view different file types (i.e. jpg photos, mp4 video, PDF, rtf, etc.) will be adequate but will also have limitations.
Click to expand...
I agree, however, just to trim videos, the Photos application functionnality is really good and fast. And, it worked BEFORE the Android update... the old videos can be read...
 
mikedt said:
You could probably transcode the Samsung videos into something that Windows can deal with, like with Handbrake.
Click to expand...
Yes, thank you, I am have a look at this one now. It can hadle batched, so it could be not that bad, timewise.
Once converted, I will be able to cut the fiels easily. But still frustrating....
 
KainSkybrace said:
I agree, however, just to trim videos, the Photos application functionnality is really good and fast. And, it worked BEFORE the Android update... the old videos can be read...
Click to expand...

So apparently it's a limitation of the Windows software, not been able to handle the newer more efficient video codecs that Samsung and Android Pie 9.0 uses. And if you're waiting for Microsoft to support them, good luck. It took Microsoft long enough just to support other codecs, besides their own Windows Media.
 
Yes you're right. I did a post on Microsoft Community too, and they started asking me reinitializing things.
But when I asked why Photos cannot handle H.264 encoding, no answer... And it is even not the latest one...
Thank you all, I think that now I understand why the videos are not read and I will deal with it!
 
KainSkybrace said:
...
But when I asked why Photos cannot handle H.264 encoding, no answer...
Click to expand...

h.264 has nothing to do with photos so most photo-centric apps and applications don't bother adding support for it, it's a video compression standard, not an image one.
 
svim said:
h.264 has nothing to do with photos so most photo-centric apps and applications don't bother adding support for it, it's a video compression standard, not an image one.
Click to expand...
Film & TV Application does not read them neither.... And at one point, in 2019, if an application is supposed to read video, then the dev are supposed to maintain this functionnality.... Just my 2 cents
 
KainSkybrace said:
Film & TV Application does not read them neither.... And at one point, in 2019, if an application is supposed to read video, then the dev are supposed to maintain this functionnality.... Just my 2 cents
Click to expand...

I'm in the office at the moment, playing with a friend's Windows 10 laptop. I found Films & TV and Photos can both play videos taken with my Huawei Mate 10 with Pie 9.0 no problems at all, and these videos are 1080P H.264. As I understand, Films & TV is what Microsoft replaced Windows Media Player with for Windows 10.

So maybe there's something with the Galaxy S9 with Pie, like what exact video codec is that using now? Nobody here has any recent Samsungs, so can't do any more tests myself.
 
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