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Help Samsung Galaxy Ace s5830i not connecting to mobile network

DrYeah999

Lurker
My phone does not install any SIM card inserted into it, it does recognize it is there but it does not connect to the mobile network, when I log on to my account on my service provider online, it recognizes that the SIM is inserted into the phone. I have tried inserting it into another galaxy ace - s5830i, but it installs the SIM and allows phone calls to be made. I have inserted another SIM into my phone again it does not connect to the mobile network. Therefore I know that there is nothing got with the SIM. What I have tried to do so far is turn of my phone completely and I have reset my phone to factory setting numerous times. I have done a hard reset. All the forum threads that I have seen, people have rooted their phones or done something to them which happened to be the cause and the solution was to simply remove or undo these modifications. I havent made any modifications to the system, I use my phone for making calls and sending text messages and installing apps from the Google Play store.

Also when I type in *#06# the IEME number does show up.

Does anyone know why and how can I solve this problem.
 
My phone does not install any SIM card inserted into it, it does recognize it is there but it does not connect to the mobile network, when I log on to my account on my service provider online, it recognizes that the SIM is inserted into the phone. I have tried inserting it into another galaxy ace - s5830i, but it installs the SIM and allows phone calls to be made. I have inserted another SIM into my phone again it does not connect to the mobile network. Therefore I know that there is nothing got with the SIM. What I have tried to do so far is turn of my phone completely and I have reset my phone to factory setting numerous times. I have done a hard reset. All the forum threads that I have seen, people have rooted their phones or done something to them which happened to be the cause and the solution was to simply remove or undo these modifications. I havent made any modifications to the system, I use my phone for making calls and sending text messages and installing apps from the Google Play store.

Also when I type in *#06# the IEME number does show up.

Does anyone know why and how can I solve this problem.


Hi DrYeah999, I have the exact same problem as yourself. Did you get any solution?
Many thanks,
 
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