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Help samsung lte/a mind of its own

android lte - t-399.
In setting/sound setting theres (1) media (2) phone (3) notifications and (4) system...problem is,my sound setting keep changing on its own.ringtone volume mutes by itself,so i miss all calls.notofications and system also go all the way down.its driving me nuts.people think im avoiding or hiding from them..not kool...thanks for any help i get.
 
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