wishihadyours
Lurker
My Samsung S9+ was bought direct from Samsung and is around a year old. I have a Samsung branded flip cover bought about 9 months ago from a retailer. A couple of months ago the cover would not automatically lock the screen when the cover was closed. Samsung via live chat say this is a fault created when the last software version 9 was updated. They say the cover I have only works with version 8 so is no longer compatible and the issue lies with the retailer (how they know what version of cover I have I don’t know). Okay so the retailer may change it as it’s under guarantee but what happens when Samsung update to version 10 etc. At £65 a time for a cover that last 7 months this surely isn’t right. If Samsung are correct then consumers should be aware of this. Has anyone else experienced this issue.