A
Android Question
Guest
I have a samsung galaxy s3, I took over my sisters contract as she wanted to get an iPhone 5 and I wanted an android phone and she'd only had it about four months so was in immaculate condition, after less than a month of having it I went to go in a shop and put it in the pocket of my leather jacket, 10 minutes later when I got in the car I took it out as It made a noise and the screen was black with a green line but It still made noises and the led's and menu buttons light up, as the contract is with ee we took it into one of their stores and they sent it to their repair centre, it was sent off on the 3rd of aug, we tried phoneing ee and they didn't answer, then my dad tried phoning the repair centre who put him in hold for 12 minutes and then hung up, then they finally emailed the repair quote thing, which said it was in warranty but BER, and said it was 'physical damage' yet i havent dropped it nor has it been near water and then they showed a photo of the phone with a small crack on the front which wasn't there when we took it in, they also want