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Help Screen lock problem

1. Manufacturer - Motorola
2. Model - Moto G 2nd gen
3. Software version - 5.0
4. Specifics of the problem - Can't factory reset after losing password!

So somehow I re-entered my lock pin and it turns out it is something different now. I have no way to unlock it/factory reset/google reset(says that it can't find my device - no data plan but wifi is on and it is logged in my google account). What should I do?

5. Specify if the phone is rooted. If you don't know then it probably isn't - no
 
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